NatWest Group - Outage Notification: Planned Outage for NWB and NWI Open Banking services on 19th April 2026

Scheduled Maintenance Report for Bank of APIs

Completed

The scheduled maintenance has been completed.
Posted Apr 19, 2026 - 03:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2026 - 01:00 UTC

Scheduled

We’d like to make you aware that there will be an outage of Open Banking services for customers of NatWest and NatWest International from 02:00 until 04:00 BST on 19th April.
 
During this outage, customers will be unable to use Account Information Services or Payment Initiation Services.

Please accept our apologies for any inconvenience this may cause.

We’ll be using the time to carry out essential system maintenance that will ensure we continue to provide you and your customers with a reliable service.

Should you have any concerns regarding these outages, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.
Posted Apr 17, 2026 - 16:14 UTC
This scheduled maintenance affected: NatWest Bank -Payments API (NWB Payment Consent, NWB Payment Status, NWB Payments - Ebanking, NWB Payments - Bankline), NatWest Bank - Accounts API (NWB - Accounts API - Ebanking, NWB- Accounts API - Bankline, NWB - Accounts API - CreditCard, NWB - Accounts API - ClearSpend), NatWest International - Accounts API (NWI - Accounts API - Ebanking, NWI - Accounts API - ClearSpend, NWI - Accounts API - EQ), and NatWest International - Payments API (NatWest International Payment Consent, NatWest International Payment Status, NatWest International Payments - Ebanking, NatWest International Payments - EQ).