Investigating - EventId.........:Certificate has expired
EventDate.......:09/08/2026 08:00:05
Impact Start Date - 09-08-2026 08:00:35

Aug 25, 2026 - 05:00 UTC

About This Site

This is the Bank of APIs Status Page, where you’ll find real-time updates and historical information about the availability and performance of our services. In the event of an incident or outage, we’ll post the details here promptly.

To avoid checking back manually, you can subscribe to automatic updates and get notifications directly in your inbox.

Please note: Uptime bars reflect incidents only and exclude scheduled maintenance. To view historical maintenance periods, visit the Past Incidents section.

Visit Updates and Releases for details about releases, product increments, and version updates.

⚠️Daily maintenance outage

Please be aware that we carry out maintenance on our systems every day between 02:00 and 02:40, in order to ensure that we provide you and our customers with a reliable service. During this time, it’s possible that a very small number of API calls to NatWest Group brands may fail. Failure rates tend to vary by brand, depending upon the day of the week and the specific maintenance being carried out.

Bank of APIs Platform Operational
API Gateway Operational
Bank of APIs Portal Operational
Secure1t Token APIs Operational
Natwest - Secure1t Token API Operational
Royal Bank of Scotland - Secure1t Token API Operational
Ulster Bank NI - Secure1t Token API Operational
RBS International - Secure1t Token API Operational
Natwest International - Secure1t Token API Operational
Coutts - Secure1t Token API Operational
Open Data APIs Operational
NatWest - Open Data API Operational
Royal Bank of Scotland - Open Data API Operational
Ulster Bank NI - Open Data API Operational
Coutts - Open Data API Operational
NatWest Bank - Accounts API Operational
NWB - Accounts API - Ebanking Operational
NWB- Accounts API - Bankline Operational
NWB - Accounts API - CreditCard Operational
NWB - Accounts API - ClearSpend Operational
Royal Bank of Scotland - Accounts API Operational
RBS - Accounts API - Ebanking Operational
RBS - Accounts API - Bankline Operational
RBS - Accounts API - CreditCard Operational
RBS-Accounts API - ClearSpend Operational
Ulster Bank NI - Accounts API Operational
UBN - Accounts API - Ebanking Operational
UBN - Accounts API - Bankline Operational
UBN - Accounts API - CreditCard Operational
UBN - Accounts API - ClearSpend Operational
RBS International - Accounts API Operational
RBSI - Accounts API - ClearSpend Operational
RBSI - Accounts API - EQ Operational
NatWest International - Accounts API Operational
NWI - Accounts API - Ebanking Operational
NWI - Accounts API - ClearSpend Operational
NWI - Accounts API - EQ Operational
Coutts - Accounts API Operational
Coutts - Account API Operational
NatWest Bank -Payments API Operational
NWB Payment Consent Operational
NWB Payment Status Operational
NWB Payments - Ebanking Operational
NWB Payments - Bankline Operational
Royal Bank Of Scotland - Payments API Operational
RBS Payment Consent Operational
RBS Payment Status Operational
RBS Payments - Ebanking Operational
RBS Payments - Bankline Operational
Ulster Bank NI - Payments API Operational
UBN Payment Consent Operational
UBN Payment Status Operational
UBN Payments - Ebanking Operational
UBN Payments - Bankline Operational
RBS International - Payments API Operational
RBS International Payment Consent Operational
RBS International Payment Status Operational
RBS International Payments - EQ Operational
NatWest International - Payments API Operational
NatWest International Payment Consent Operational
NatWest International Payment Status Operational
NatWest International Payments - Ebanking Operational
NatWest International Payments - EQ Operational
Coutts - Payments API Operational
Coutts Payment Consent Operational
Coutts Payment Status Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned outage for NWI and RBSI services scheduled for 7th November Nov 7, 2026 07:00-17:00 UTC

We’d like to inform you that there will be an outage to Open Banking services for customers of NatWest International (NWI) and Royal Bank of Scotland International (RBSI) on 7th November from 07:00 to 17:00 GMT.

During this outage, customers of NWI and RBSI will be unable to use Account Information Services or Payment Initiation Services.

Please accept our apologies for any inconvenience this may cause.

We’ll be using the time to carry out essential maintenance on our systems that will ensure we continue to provide you and your customers with a reliable service.

Should you have any concerns regarding this outage, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.

Posted on Oct 30, 2026 - 09:07 UTC

Planned outage for Coutts Open Banking on 08th November Nov 8, 2026 01:00-05:00 UTC

Due to an essential system release, the Coutts Open Banking system will be unavailable from 08th November at 01:00 GMT until 08th November at 05:00 GMT. During this maintenance window, all Coutts Open Banking PIS APIs will be unavailable. A limited number of AIS APIs will remain available, as listed below. All other AIS APIs will be unavailable for the duration of the outage. Please accept our apologies for any inconvenience this may cause.

Available AIS API endpoints:
• GET /accounts
• GET /accounts/{AccountId}
• GET /accounts/{AccountId}/balances
• GET /account-access-consents

Posted on Nov 06, 2026 - 12:43 UTC

Planned outage for Bankline platform on 14th Nov Nov 14, 2026 00:01-15:01 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 04, 2026 - 12:52 UTC
Scheduled - We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline, our online banking platform for commercial and corporate banking customers.

The outage will take place on 14th November at 00:01 until 15:00 GMT and impact our NatWest, Royal Bank of Scotland, and Ulster Bank (Northern Ireland) brands.

During this outage, Bankline customers will be unable to use Account Information Services (AIS) and Payment Initiation Services (PIS). Consent creation and authorisation flows will also be unavailable for the duration of the outage.

Please accept our apologies for any inconvenience that this may cause. We’ll be using the time to carry out essential system maintenance to ensure we continue to provide you and your customers with a reliable service.

Should you have any concerns regarding this outage, get in touch with our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.

Nov 03, 2026 - 17:05 UTC

Planned outage for NWI and RBSI services scheduled for 14th November Nov 14, 2026 07:00-17:00 UTC

We’d like to inform you that there will be an outage to Open Banking services for customers of NatWest International (NWI) and Royal Bank of Scotland International (RBSI) on 14th November from 07:00 to 17:00 GMT.

During this outage, customers of NWI and RBSI will be unable to use Account Information Services or Payment Initiation Services.

Please accept our apologies for any inconvenience this may cause.

We’ll be using the time to carry out essential maintenance on our systems that will ensure we continue to provide you and your customers with a reliable service.

Should you have any concerns regarding this outage, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.

Posted on Oct 30, 2026 - 09:11 UTC

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Resolved - This has been resolved.
Nov 2, 05:40 UTC
Investigating - Incident Alert – PISP API Service Degradation

We’re currently experiencing an issue affecting PISP API services for the brand:
NatWest.
Our technical teams are actively investigating and working to resolve this as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience while we restore normal service.
If you have any concerns or need support, get in touch with us via our API Service Desk. We’ll be on hand to help.

Oct 30, 11:57 UTC

Nov 1, 2026

Completed - The scheduled maintenance has been completed.
Nov 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 07:00 UTC
Scheduled - We’d like to inform you that there will be an outage to Open Banking services for customers of NatWest International (NWI) and Royal Bank of Scotland International (RBSI) on 1st November from 07:00 to 17:00 GMT.

During this outage, customers of NWI and RBSI will be unable to use Account Information Services or Payment Initiation Services.

Please accept our apologies for any inconvenience this may cause.

We’ll be using the time to carry out essential maintenance on our systems that will ensure we continue to provide you and your customers with a reliable service.

Should you have any concerns regarding this outage, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.

Oct 30, 08:53 UTC

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Completed - The scheduled maintenance has been completed.
Oct 25, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 22:45 UTC
Scheduled - Due to an essential system release, the Coutts Open Banking system will be unavailable from 24th October at 22:45 BST until 25th October at 13:30 BST. During this maintenance window, all Coutts Open Banking PIS APIs will be unavailable. A limited number of AIS APIs will remain available, as listed below. All other AIS APIs will be unavailable for the duration of the outage. Please accept our apologies for any inconvenience this may cause.

Available AIS API endpoints:
• GET /accounts
• GET /accounts/{AccountId}
• GET /accounts/{AccountId}/balances
• GET /account-access-consents

Oct 22, 05:06 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 07:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:20 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 20, 10:17 UTC
Scheduled - Planned outages for Open Banking services on 25 October 2026.
We’d like to make you aware that there will be an outage of Open Banking services for customers of NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland) RBS International and NatWest International from 01:20 BST until 04:20 GMT on Sunday 25 October 2026.
In addition, there will be an outage of Open Banking services for customers of Bankline (our online banking service for commercial and corporate customers) from 01:30 BST until 07:10 GMT on Sunday 25 October 2026.
During the outages, customers will be unable to use Account Information Services or Payment Initiation Services.
We’ll be using the time to carry out system maintenance that will ensure we continue to provide you and our customers with a reliable service.
Please accept our apologies for any inconvenience that this will cause you.
Please contact us via our API Service Desk if you have any questions regarding this. We’ll be on hand to help.

Oct 20, 10:11 UTC

Oct 24, 2026

Oct 23, 2026

No incidents reported.