Monitoring - The issue has been mitigated, and impacted services have been restored. We are continuing to monitor the service closely and do not currently anticipate any further impact.
We apologize for any inconvenience caused and appreciate your patience and understanding.
If you have any questions or require further assistance, please contact the API Service Desk, and our team will be happy to help.
Jul 22, 2026 - 16:58 UTC
We apologize for any inconvenience caused and appreciate your patience and understanding.
If you have any questions or require further assistance, please contact the API Service Desk, and our team will be happy to help.
Jul 22, 2026 - 16:58 UTC
Update - Our technical teams have successfully mitigated the issue, and services have been restored and are operating normally. We continue to monitor the environment closely and are progressing work towards a permanent resolution.
We apologise for any inconvenience this incident may have caused and thank you for your patience and understanding.
If you have any questions or require further assistance, please contact the API Service Desk, where our team will be happy to help.
Jul 22, 2026 - 12:19 UTC
We apologise for any inconvenience this incident may have caused and thank you for your patience and understanding.
If you have any questions or require further assistance, please contact the API Service Desk, where our team will be happy to help.
Jul 22, 2026 - 12:19 UTC
Update - We are continuing to investigate this issue.
Jul 22, 2026 - 11:06 UTC
Jul 22, 2026 - 11:06 UTC
Investigating - We are currently experiencing an incident impacting our APIs for NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland).
Our technical teams are actively investigating and working to resolve the issue as quickly as possible.
We apologize for any inconvenience and appreciate your patience while we restore normal service.
Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.
Jul 22, 2026 - 11:06 UTC
Our technical teams are actively investigating and working to resolve the issue as quickly as possible.
We apologize for any inconvenience and appreciate your patience while we restore normal service.
Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.
Jul 22, 2026 - 11:06 UTC
About This Site
This is the Bank of APIs Status Page, where you’ll find real-time updates and historical information about the availability and performance of our services. In the event of an incident or outage, we’ll post the details here promptly.
To avoid checking back manually, you can subscribe to automatic updates and get notifications directly in your inbox.
Please note: Uptime bars reflect incidents only and exclude scheduled maintenance. To view historical maintenance periods, visit the Past Incidents section.
Visit Updates and Releases for details about releases, product increments, and version updates.
⚠️Daily maintenance outage
Please be aware that we carry out maintenance on our systems every day between 02:00 and 02:40, in order to ensure that we provide you and our customers with a reliable service. During this time, it’s possible that a very small number of API calls to NatWest Group brands may fail. Failure rates tend to vary by brand, depending upon the day of the week and the specific maintenance being carried out.
Bank of APIs Platform
Operational
API Gateway
Operational
Bank of APIs Portal
Operational
Secure1t Token APIs
Operational
Natwest - Secure1t Token API
Operational
Royal Bank of Scotland - Secure1t Token API
Operational
Ulster Bank NI - Secure1t Token API
Operational
RBS International - Secure1t Token API
Operational
Natwest International - Secure1t Token API
Operational
Coutts - Secure1t Token API
Operational
Open Data APIs
Operational
NatWest - Open Data API
Operational
Royal Bank of Scotland - Open Data API
Operational
Ulster Bank NI - Open Data API
Operational
Coutts - Open Data API
Operational
NatWest Bank - Accounts API
Operational
NWB - Accounts API - Ebanking
Operational
NWB- Accounts API - Bankline
Operational
NWB - Accounts API - CreditCard
Operational
NWB - Accounts API - ClearSpend
Operational
Royal Bank of Scotland - Accounts API
Operational
RBS - Accounts API - Ebanking
Operational
RBS - Accounts API - Bankline
Operational
RBS - Accounts API - CreditCard
Operational
RBS-Accounts API - ClearSpend
Operational
Ulster Bank NI - Accounts API
Operational
UBN - Accounts API - Ebanking
Operational
UBN - Accounts API - Bankline
Operational
UBN - Accounts API - CreditCard
Operational
UBN - Accounts API - ClearSpend
Operational
RBS International - Accounts API
Operational
RBSI - Accounts API - ClearSpend
Operational
RBSI - Accounts API - EQ
Operational
NatWest International - Accounts API
Operational
NWI - Accounts API - Ebanking
Operational
NWI - Accounts API - ClearSpend
Operational
NWI - Accounts API - EQ
Operational
Coutts - Accounts API
Operational
Coutts - Account API
Operational
NatWest Bank -Payments API
Operational
NWB Payment Consent
Operational
NWB Payment Status
Operational
NWB Payments - Ebanking
Operational
NWB Payments - Bankline
Operational
Royal Bank Of Scotland - Payments API
Operational
RBS Payment Consent
Operational
RBS Payment Status
Operational
RBS Payments - Ebanking
Operational
RBS Payments - Bankline
Operational
Ulster Bank NI - Payments API
Operational
UBN Payment Consent
Operational
UBN Payment Status
Operational
UBN Payments - Ebanking
Operational
UBN Payments - Bankline
Operational
RBS International - Payments API
Operational
RBS International Payment Consent
Operational
RBS International Payment Status
Operational
RBS International Payments - EQ
Operational
NatWest International - Payments API
Operational
NatWest International Payment Consent
Operational
NatWest International Payment Status
Operational
NatWest International Payments - Ebanking
Operational
NatWest International Payments - EQ
Operational
Coutts - Payments API
Operational
Coutts Payment Consent
Operational
Coutts Payment Status
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned outage for Coutts Open Banking on 09th August Aug 9, 2026 01:00-05:00 UTC
We’d like to inform you that there will be an outage to the Coutts Open Banking platform services from 09th August at 01:00 until 09th August at 05:00 (GMT) due to a system maintenance release.
During this outage, Open Banking customers of Coutts will be unable to use Account Information Services or Payment Initiation Services. Accordingly, they will be unable to create new Consents, consume existing Consents, nor initiate Consent Renewals during this time.
This outage will impact the Coutts Open Banking platform for the following period:
Start: 09th August at 01:00 (GMT)
End: 09th August at 05:00 (GMT)
We’ll be using the time to carry out essential system maintenance that will ensure we continue to provide you and your customers with a reliable service.
Please accept our apologies for any inconvenience this may cause.
Should you have any concerns regarding this outage, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.
Posted on Jul 29, 2026 - 11:27 UTC
During this outage, Open Banking customers of Coutts will be unable to use Account Information Services or Payment Initiation Services. Accordingly, they will be unable to create new Consents, consume existing Consents, nor initiate Consent Renewals during this time.
This outage will impact the Coutts Open Banking platform for the following period:
Start: 09th August at 01:00 (GMT)
End: 09th August at 05:00 (GMT)
We’ll be using the time to carry out essential system maintenance that will ensure we continue to provide you and your customers with a reliable service.
Please accept our apologies for any inconvenience this may cause.
Should you have any concerns regarding this outage, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.
Posted on Jul 29, 2026 - 11:27 UTC