Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 18, 2026 - 16:00 UTC
Scheduled
We’d like to inform you that there will be an outage to the Coutts Open Banking platform services from 18th April at 16:00 until 19th April at 11:30 due to a system maintenance release.
During this outage, Open Banking customers of Coutts will be unable to use Account Information Services or Payment Initiation Services. Accordingly, they will be unable to create new Consents, consume existing Consents, nor initiate Consent Renewals during this time.
This outage will impact the Coutts Open Banking platform for the following period:
Start: 18th April at 16:00
End: 19th April at 11:30
We’ll be using the time to carry out essential system maintenance that will ensure we continue to provide you and your customers with a reliable service.
Please accept our apologies for any inconvenience this may cause.
Should you have any concerns regarding this outage, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.
Posted Apr 16, 2026 - 09:42 UTC
This scheduled maintenance affected: Coutts - Accounts API (Coutts - Account API) and Coutts - Payments API (Coutts Payment Consent, Coutts Payment Status).